![]() This time my computer is out of warranty, but Dell's own software broke the computer, at least that is my take on the situation. That's only fair.īut this situation is different. Sometimes they break outside of the warranty window and I have been forced to pay to repair them. Sometimes they break within the warranty window and Dell will pay to repair them. No computer lasts forever and many of my Dell computers have broken in some way or another over their life. I have never received a free computer, advertising money, or a review unit from Dell, but I'm sure you've seen countless posts and videos recommending Dell products. In the last 20 years I've purchased over 20 Dell computers as a student, professional photographer, and then the owner of Fstoppers. My first "real" computer was a Dell desktop purchased in 1998 and since then I've been a fan. For over two decades I have purchased almost exclusively Dell and Alienware computers. But when a recommended Dell update bricks a Dell computer, I expect Dell to fix it. Unfortunate things happen with computers all the time.
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